We do not support users that violates other's privacy or breaks terms and agreements. Doing so will cause you to be permanently banned from /r/TechSupport.Ĩ: No Violating privacy of others or terms/agreements. Private messages and other services are unsafe as they cannot be monitored. No posts about jobs (tech support related or not) or technology in general, such as "I have an interview, help me." or "I want a product that can do XYZ." or "How does the internet work?"ħ: No Private Messages or Moving to Another ServiceĪny and all communication not kept public and is moved away from the subreddit or Discord/IRC channel is prohibited.ĭo not suggest or ask to move to another service or to private message. If you want anything added please message the mods and we will consider it. Recommending products not in the whitelist might result in your comment or post being removed and a ban imposed. Recommending a hardware/software solution as a comment to a post is acceptable. We do not allow posts asking for recommendations on hardware/software or recommendations comparing two or more hardware/software. We are not a recommendation or advertisement subreddit. Please do not take advantage of the community. This community is "free" as it is full of volunteers. No Amazon gift voucher or PayPal transfer. No offering of reward/compensation for solutions. Issues with account lockout on any of the above platforms (and all others) Google, Apple, Microsoft, Instagram, Facebook or any other account Password Only support for the related account can help you. Do not message us asking us to make an exception. We cannot assist with password or account issues. Please make your title and contents descriptive. Posts with "Help" or non-descriptive titles. Posts with an empty body, only a link in the body, title copied into the body, and/or lack of information in the body Submissions consisting of the following are considered incomplete and will be removed: Please read our new rules page for more in-depth rules. Please do not submit the same issue more than once within 24 hours. Do everything you can to reduce the effort of the wonderful folks offering to help you.Īfter solving your problem, please mark it as solved by clicking 'flair' and confirming the 'solved' tag. State everything you have tried and all the guides/tutorials/sites you have followed as well as why they were unsuccessful. Try to research your issue before posting, don't be vague. The subreddit is only for support with tech issues. Please include your system specs, such as Windows/Linux/Mac version/build, model numbers, troubleshooting steps, symptoms, etc. Live Chat ~Enter Discord~ Submission Guidelines I have 6 years of memories on that account and I'm not giving up until I happen to find a support member to remove the 2FA that the thief was somehow able to place over the existing 2FA.Ĭan a support member please help me, it's unfair knowing some people get their accounts back but I'm being told it's impossible to do that I know has been done for my friend.Check out our Knowledge Base, all guides are compiled by our Trusted Techs. I just bought the yearly Nitro middle of December which is going to waste as it's not eligible for refund. I know the support members name who did it and I would love to get into contact with them, as I have no way of getting back into my account now. But my friend who got her account stolen by the person *in my account*, got her account back because Discord removed 2FA for her. I've seen a Reddit post of someone getting their account back in a similar situation with Discord support removing 2FA for them, and I thought maybe it was fake since Discord keeps saying they don't do it under any circumstance. I was able to get the account disabled through Billing and the thief no longer has access, but the 2FA still belongs to the thief so I can't reset password (he didn't change the email so he can't get back in either). My Discord account was stolen by a token grabber, and the password and 2FA was instantly replaced with the thief's.
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